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Waterfront Restaurant - Balmoral Hotel

African Afternoon Tea American Asian/Oriental Breakfast Coffee Shop Fine Dining Indian International Pizza South African Vegetarian Friendly Burgers
RR

Attributes

  • Child Friendly
  • Romantic
  • Outdoor Seating
  • Great Views
  • Wheelchair Friendly
  • WiFi
  • Serves Halaal
  • Buffet

Our strictly Halaal Waterfront Restaurant leads onto our beautiful Waterfront Terrace, where you can enjoy a relaxing dining experience whilst overlooking the sun-kissed Indian Ocean.

Reviews (20)

4.1 out of 5.0
Based on the past 12 months
Food 4.1
Value 4.3
Service 3.9
Ambience 4.1
  • Joel B. Dined: 5 days ago
    4.8
    Food 5.0
    Value 5.0
    Service 4.0
    Ambience 5.0

    Reviewed on: Tue 22 Apr 25
    Very good value for money and food was really tasty. Will return soon.

  • NONTOBEKO M. Dined: 1 week ago
    3.8
    Food 4.0
    Value 4.0
    Service 5.0
    Ambience 2.0

    Reviewed on: Sun 13 Apr 25
    -loved the desserts and the carvery station and the classic durban style chicken currie with roasted veggies -Value of food is great, good value for money. - Service was good, the waitresses cleared tables quickly and took orders timeously. The staff was very kind, attentive, and well dressed. -Ambience : would loved se background music during dinner time.

  • Xolani H. Dined: 3 weeks ago
    4.5
    Food 5.0
    Value 4.0
    Service 5.0
    Ambience 4.0

    Reviewed on: Tue 08 Apr 25
    I enjoyed my stay

    Waterfront Restaurant - Balmoral Hotel responded on Wed 09 Apr 25:
    Dear Xolani Hlatshwayo, We appreciate your valued feedback regarding your visit at Waterfront Restaurant. We are thrilled to hear you enjoyed the service, and appreciate your feedback. We hope to have the privilege of welcoming you to Balmoral Hotel again in the near future. Yours in hospitality, Guest services

  • MAUREEN K. Dined: 2 weeks ago
    3
    Food 4.0
    Value 5.0
    Service 1.0
    Ambience 2.0

    Reviewed on: Mon 07 Apr 25
    45minutes at the table before our beverage arrived!

    Waterfront Restaurant - Balmoral Hotel responded on Wed 09 Apr 25:
    Dear Mrs. Maureen Knudson, Thank you for bringing this to our attention. We are very sorry to hear that you had to wait for so long for your drink menu, We are taking steps to ensure this does not happen again. We appreciate your feedback and hope you will give us another chance to serve you better."

  • Nolizwe D. Dined: 2 months ago
    4.5
    Food 5.0
    Value 5.0
    Service 3.0
    Ambience 5.0

    Reviewed on: Mon 17 Feb 25
    Service was not so friendly they kept on ignoring us right from the reception when we got to our table we were ignored I was this close to leaving or calling out the manager…we did not get welcoming drinks it was as if we were not welcomed….when we finally got the waiter he tried to cover the score he was an excellent waiter I wish I remembered his name five stars for him

    Waterfront Restaurant - Balmoral Hotel responded on Wed 09 Apr 25:
    Dear Mrs. Nolizwe Donsa Thank you for sharing your feedback. We are truly sorry to hear about your negative experience. We are committed to providing excellent service and are taking your feedback seriously.. We appreciate your patience and understanding.

  • Shirene J. Dined: 2 months ago
    1
    Food 1.0
    Value 1.0
    Service 1.0
    Ambience 1.0

    Reviewed on: Sat 15 Feb 25
    It was a set menu - Valentine Dinner .We arrived early but received our food last , people that was coming after us was receiving their food before us. We asked about 4 waiters whats going on and noone could answer.We waited about an hour and a half for our mains.We made a reservation so surely we were expected . Eventually when the food arrived the portion looked smaller than the others. We were not offered any condiment , i asked they said nothing was available. A lamb shank with no gravy and the fish with prawns with no tartare sauce, salad with no dressing. I wouldn't recommend this place to anyone.

    Waterfront Restaurant - Balmoral Hotel responded on Wed 09 Apr 25:
    Dear Mrs. Shirene Jeewonlall ,Thank you for sharing your feedback. We are sorry to hear that you had a negative experience. While we understand your frustration, we want to assure you that we are committed to providing the best possible service. We are taking your feedback seriously and will use it to improve our operations. We appreciate your understanding

  • Mfundo D. Dined: 2 months ago
    4.8
    Food 5.0
    Value 5.0
    Service 4.0
    Ambience 5.0

    Reviewed on: Sat 15 Feb 25
    It was a nice experience, I will come back for their buffet meals

    Waterfront Restaurant - Balmoral Hotel responded on Wed 09 Apr 25:
    Dear Mfundo Duma, We appreciate your valued feedback regarding your visit at Waterfront Restaurant. We are thrilled to hear you enjoyed the service, and appreciate your feedback. We hope to have the privilege of welcoming you to Balmoral Hotel again in the near future. Yours in hospitality, Guest services

  • Zakithi M. Dined: 3 months ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Mon 06 Jan 25
    Everything is on top thanks for

    Waterfront Restaurant - Balmoral Hotel responded on Tue 07 Jan 25:
    Dear Zakithi Mgobizi Thank you for taking the time to complete the survey about your stay at Balmoral Hotel. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We hope to see you at Balmoral Hotel again soon! Kind regards, Balmoral Hotel

  • DINEO Dined: 4 months ago
    1.8
    Food 1.0
    Value 1.0
    Service 3.0
    Ambience 2.0

    Reviewed on: Sat 21 Dec 24
    The food was not at par

    Waterfront Restaurant - Balmoral Hotel responded on Wed 09 Apr 25:
    Dear Dineo, Thank you for sharing your feedback. We are sorry to hear that you had a negative experience. While we understand your frustration, we want to assure you that we are committed to providing the best possible service. We are taking your feedback seriously and will use it to improve our operations. We appreciate your understanding

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Opening Hours

  • Monday 06h30 - 22h00
  • Tuesday 06h30 - 22h00
  • Wednesday 06h30 - 22h00
  • Thursday 06h30 - 22h00
  • Friday 06h30 - 22h00
  • Saturday 06h30 - 22h00
  • Sunday 06h30 - 22h00

Sunday Lunch Buffet - Traditional Cuisine

Join us for a Sunday Lunch Buffet of delicious traditional cuisine. R 255 per person. Live music entertainment. Bookings are essential.

  • 3 Jul 2024 - 30 Jun
  • Sunday only: 11:00 - 16:30
  • All pax
  • Last confirmed: 3 Jul 2024

Pizza Galore Menu Specials

Come join us for out Pizza Galore Menu specials every day of the week. Lunch and Dinner. Starting from R95. Bookings are essential.

  • 3 Jul 2024 - 30 Jun
  • Everyday: 11:00 - 21:00
  • All pax
  • Last confirmed: 3 Jul 2024