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Madam & Sir

Breakfast Coffee Shop South African Vegetarian Friendly
RR

Attributes

  • Child Friendly
  • Outdoor Seating

Amazing food, beautiful space, and service fit for a madam & sir. We're all about impeccable service and a vibrant atmosphere.

Reviews (435)

3.8 out of 5.0
Based on the past 12 months
Food 3.8
Value 3.6
Service 4.0
Ambience 3.9
  • Priyesh Girish M. Dined: 1 day ago
    2
    Food 1.0
    Value 1.0
    Service 3.0
    Ambience 3.0

    Reviewed on: Wed 22 Jan 25
    1. Unexpected guests in the salad 2. Chicken pink and cold center 3. Service charge AND tip??!

  • Renuka V. Dined: 1 week ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0
  • Shakun L. Dined: 2 weeks ago
    2.5
    Food 2.0
    Value 2.0
    Service 2.0
    Ambience 4.0

    Reviewed on: Wed 08 Jan 25
    Although we were vegetarians, meat was added to our meal. Had to return meal and not sure if it was redone or not. Was charged a service fee and a tip fee. Unacceptable.

  • Hlengiwe M. Dined: 2 weeks ago
    2.8
    Food 3.0
    Value 1.0
    Service 4.0
    Ambience 3.0
  • John N. Dined: 3 weeks ago
    2
    Food 5.0
    Value 1.0
    Service 1.0
    Ambience 1.0

    Reviewed on: Sun 29 Dec 24
    We reserved outside table balcony But we got table inside one waiter was serving more than two tables.Upon arrival all acted surprised including manager we were never welcomed as people who made reservations .They charged us service charge without informing us before we even oder food.

  • Elodie H. Dined: 4 weeks ago
    1
    Food 1.0
    Value 1.0
    Service 1.0
    Ambience 1.0

    Reviewed on: Sat 28 Dec 24
    The restaurant was CLOSED when I made a reservation 2 days prior AND paid the ZAR 1006 deposit for 10 persons. I have NOT been refunded and I have NOT heard back from the restaurant despite emailing them. Very bad experience from the restaurant AND the booking platform. Would not recommend using them.

  • Makhosi M. Dined: 4 weeks ago
    1.8
    Food 3.0
    Value 1.0
    Service 1.0
    Ambience 2.0

    Reviewed on: Fri 27 Dec 24
    The prices were ridiculous based on what we’re told we’re going to pay.neatness

  • Leah C. Dined: 4 weeks ago
    2
    Food 0.0
    Value 0.0
    Service 2.0
    Ambience 0.0

    Reviewed on: Thu 26 Dec 24
    Unfortunately I can't rate the service because I was turned away on arrival apparently they did not have me booked imagine my shock

  • Tracy M. Dined: 4 weeks ago
    1.5
    Food 3.0
    Value 1.0
    Service 1.0
    Ambience 1.0

    Reviewed on: Thu 26 Dec 24
    I have never been so disappointed in my entire life. I booked way in advance for this special day to say goodbye to my Uncle on a Christmas day. I get to Madam and Sir they know nothing about our booking. The table has not been set, we were placed at this outside table that was absolute rubbish. Table was not set, no Cutlery nothing and the explanation I got was just not satisfying What is booking for??? Why did I get emails confirming my bookings. If dineplan is going to be run by incompetent people please just shut it down. For the first time in my life I get to a place and I want to cry because of the disappointment. The explanation I got was also not satisfying, I know for a fact if this situation happened to a person of colour it would have been handled way differently. I'm a heavily pregnant women who took the time to give Madam and Sir a try on Christmas and this is what I get. Please guys do better! This experience caused me to not even consider you guys ever again and this is sad because I'm not one to complain, but this experience ruined my day.

  • Adv. Lihle M. Dined: 1 month ago
    3.5
    Food 4.0
    Value 3.0
    Service 3.0
    Ambience 4.0
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Opening Hours

  • Monday 11h00 - 22h00
  • Tuesday 07h00 - 22h00
  • Wednesday 07h00 - 22h00
  • Thursday 07h00 - 22h00
  • Friday 07h00 - 22h00
  • Saturday 07h00 - 22h00
  • Sunday 07h00 - 22h00