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Voucher Partner

The estate of Tequila, Mezcal and Baja food. Bringing a taste of Mexico to Cape Town.

Reviews (1449)

4.6 out of 5.0
Based on the past 12 months
Food 4.6
Value 4.3
Service 4.7
Ambience 4.7
  • GianCarlo V. Dined: 1 day ago
    4.8
    Food 5.0
    Value 4.0
    Service 5.0
    Ambience 5.0
  • Liz M. Dined: 5 days ago
    2
    Food 2.0
    Value 3.0
    Service 1.0
    Ambience 2.0

    Reviewed on: Wed 18 Dec 24
    High expectations based on friends and other customer comments. Candidly, Hacienda has a higher opinion of itself than is warranted. The Positives: Hacienda mole, tacos, and creative desserts. The Negatives: excuses over service. When we noted the fish in the ceviche with tough (really and truly!), there was no checking with the kitchen, only speculation that the chef uses less lime after a prior customer complained there was too much lime. (Seriously?) The same very inexperienced waitress spilled a beer while pouring and rather than offering to bring my husband a fresh and full one (or heaven forbid, comp it) she exclaimed “oh that never happens!” My husband and I remained in good cheer, but we were quite unimpressed. The final shoe to drop: loud music until late in the evening absolutely ruins sleep at the lovely hotel next door where we are staying. Two complaints up to midnight did nothing to make the quite arrogant manager bring it down. Hacienda is so in love with itself that it has no sense of what genuine hospitality and service is meant to be. They expect their clients to say “wow”to everything, but in fact good dishes are mixed with mediocre attempts at wow.

  • Ansie Dined: 1 week ago
    4.8
    Food 5.0
    Value 4.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Tue 17 Dec 24
    Amazing food. Loved it. Great service

  • Ina T. Dined: 1 week ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Mon 16 Dec 24
    Everything was absolute great

  • Dongeka Dined: 1 week ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0
  • Sarah P. Dined: 1 week ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0
  • Lizka P. Dined: 1 week ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Thu 12 Dec 24
    Fantastic experience - great food, drinks! The service however what sets it apart - our waitress Sky(lar) was fantastic - knew exactly what to recommend and the best things to try!

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Opening Hours

  • Monday 12h00 - 23h00
  • Tuesday 12h00 - 23h00
  • Wednesday 12h00 - 23h00
  • Thursday 12h00 - 23h00
  • Friday 12h00 - 23h00
  • Saturday 12h00 - 23h00
  • Sunday 12h00 - 23h00