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The Old Town Italy restaurant is at the heart of the store where friends, business colleagues, family and people passing through stop to take it all in. The restaurant is a show case of our values, service and belief in authentic Italian food. There is a constant flow in this area where you can grab a quick coffee or linger for a fresh breakfast, lunch or dinner. Here is where you truly experience the feeling of Old Town with a sense of returning to old school methods, artisanal cooking and good service.

The Old Town Italy cafe undertakes to serve the freshest premium-quality foods in as ethical a manner as possible. Our cafe also represents a movement back to “real food”.

Our menu is authentically Italian, yet flexible enough to stay up to date with the latest health trends and food movements. We focus on Italian products, but also source local products that align with our food philosophy. No GMO products are allowed in our store.

From authentic Italian dishes, to cuts from our butchery, grill section. fresh salads, to panini / piadina and hand-stretched Neapolitan pizza with real mozzarella.

Reviews (1657)

4.5 out of 5.0
Based on the past 12 months
Food 4.5
Value 4.2
Service 4.5
Ambience 4.6
  • Mrs Govender Dined: 1 week ago
    4.5
    Food 5.0
    Value 4.0
    Service 4.0
    Ambience 5.0

    Reviewed on: Fri 04 Apr 25
    Really enjoyed the Restaurant and setting, staff very friendly and accommodating.

    Old Town Italy - Umhlanga responded on Fri 04 Apr 25:
    Dear Mrs Govender, Thank you so much for taking the time to share your experience with us! We’re thrilled to hear that you enjoyed our food and the beautiful setting at Old Town Italy. It’s wonderful to know that our staff made you feel welcomed and accommodated – that's exactly the vibe we aim for! We appreciate your feedback on the value and service as well. Your thoughts mean a lot to us as we continue to strive for excellence. We look forward to welcoming you back for another delightful meal and a wonderful atmosphere! Warm regards, 😊 Customer Care – Life and Brand Portfolio

  • Megan C. Dined: 1 day ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Fri 04 Apr 25
    I had a wonderful lunch here. Although the menu is on the pricier side, the meal's were worth it. They were fresh, flavourful and decent portions. The setting and service was also great.

    Old Town Italy - Umhlanga responded on Fri 04 Apr 25:
    Hi Megan, Thank you so much for taking the time to share your lovely experience with us! We're thrilled to hear that you enjoyed your lunch at Old Town Italy. It’s wonderful to know our food met your expectations with its freshness and flavour. We're also glad that the atmosphere and service contributed positively to your visit. Your feedback means a lot to us, and we can’t wait to welcome you back for another memorable meal. Warm regards, 😊 Customer Care – Life and Brand Portfolio

  • Mzuvele M. Dined: 1 day ago
    4.8
    Food 5.0
    Value 4.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Fri 04 Apr 25 (Guest left no comment)

    Old Town Italy - Umhlanga responded on Fri 04 Apr 25:
    Hi Mzuvele, Thank you so much for your fantastic review! We're thrilled to hear that you enjoyed the food, service, and atmosphere during your visit to Old Town Italy. It’s wonderful to know that our menu and the overall ambience left such a positive impression on you. We truly aim to create a memorable experience for our guests, and your feedback fuels our passion for providing authentic Italian cuisine crafted with love and care. It's always our goal to embody the warmth of Italian hospitality, and we’re delighted to see that reflected in your rating. We can’t wait to welcome you back to share more delightful moments with us! Best regards, 😊 Customer Care – Life and Brand Portfolio

  • Dr Sireshan C. Dined: 5 days ago
    4.5
    Food 5.0
    Value 3.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Mon 31 Mar 25 (Guest left no comment)

    Old Town Italy - Umhlanga responded on Tue 01 Apr 25:
    Hello Dr Chetty, Thank you for taking the time to share your thoughts with us! We're absolutely thrilled to hear that you enjoyed our food, service, and atmosphere during your visit to Old Town Italy. It's wonderful to know that the experience resonated with you and that our team could contribute positively to your time here. We appreciate your feedback regarding value, and we continually strive to ensure every part of our menu meets our guests' expectations. Your comments help us refine our offerings and strengthen our commitment to excellence. We look forward to welcoming you back soon for another delightful experience! Best regards,

  • Ayandiswa M. Dined: 2 weeks ago
    2
    Food 1.0
    Value 1.0
    Service 1.0
    Ambience 5.0

    Reviewed on: Sat 22 Mar 25
    The pizza base was so burnt it was black n made us so dirty. The service was bad you had to wait for ever for them to come yet it was empty I would not consider going back

    Old Town Italy - Umhlanga responded on Mon 24 Mar 25:
    Dear Ayandiswa, Thank you for taking the time to share your feedback with us. We truly appreciate your honesty, and we're glad to hear that you enjoyed the atmosphere during your visit. However, we are really sorry to learn about your experience with the food and service; this is certainly not the standard we aim to uphold at Old Town Italy. Your comments regarding the burnt pizza base and the service delays are concerning, and we would like the opportunity to address these issues directly. We apologies for the disappointing experience. That is not the standard we want to set for our brand. We have escalated the matter to the relevant GM. May you have a good week, and we look forward to having you join us again real soon – take care Warm Regards

  • Lishen N. Dined: 2 weeks ago
    4.5
    Food 5.0
    Value 4.0
    Service 5.0
    Ambience 4.0

    Reviewed on: Fri 21 Mar 25 (Guest left no comment)

    Old Town Italy - Umhlanga responded on Fri 21 Mar 25:
    Hi Lishen, Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you enjoyed the food and had a great experience with our service. The warmth of Italian hospitality is something we truly strive to offer, and it’s fantastic to know it resonated with you. We're grateful for your thoughts on our atmosphere as well – we aim to create a welcoming space that reflects the true essence of Old Town. Your insights regarding value and ambiance are also appreciated, as we continually look to improve in every area. Thanks once again for your support, and we can’t wait to welcome you back for another delightful meal! Best regards,

  • Jillian M. Dined: 2 weeks ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Thu 20 Mar 25 (Guest left no comment)

    Old Town Italy - Umhlanga responded on Fri 21 Mar 25:
    Hi Jillian, Thank you so much for your kind words and for taking the time to leave such a wonderful review! We're absolutely thrilled to hear that you enjoyed the food, value, service, and the overall atmosphere during your visit to Old Town Italy. Our aim is to give every guest a delightful experience, and your feedback reassures us that we are on the right track. We can’t wait to welcome you back for another taste of tradition in our inviting setting. Until next time, thank you once again for your support! Best regards,

  • Tishana M. Dined: 2 weeks ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Wed 19 Mar 25
    Excellent experience

    Old Town Italy - Umhlanga responded on Wed 19 Mar 25:
    Dear Tishana, Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with us at Old Town Italy. It's always our aim to provide the best food, great value, and top-notch service, all wrapped up in a fantastic atmosphere. We truly appreciate your feedback and look forward to welcoming you back to enjoy more of what we have to offer. Best regards,

  • Lebogang K. Dined: 2 weeks ago
    4.5
    Food 5.0
    Value 4.0
    Service 4.0
    Ambience 5.0

    Reviewed on: Sun 16 Mar 25 (Guest left no comment)

    Old Town Italy - Umhlanga responded on Mon 17 Mar 25:
    Hello Lebogang, Thank you so much for taking the time to share your wonderful feedback about your experience at Old Town Italy! We're thrilled to hear that you enjoyed our food, atmosphere, and service, while also feeling the value of your visit. It's always a pleasure to know that our guests appreciate the care and passion that goes into our menu. We're committed to bringing you the true essence of Old Town in every dish we serve. Your kind words will surely motivate our team to keep delivering that warmth of Italian hospitality! We can’t wait to welcome you back for another delicious meal. Until next time, take care! Best regards,

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Opening Hours

  • Monday 07h00 - 17h00
  • Tuesday 07h00 - 17h00
  • Wednesday 07h00 - 21h00
  • Thursday 07h00 - 21h00
  • Friday 07h00 - 21h00
  • Saturday 07h00 - 21h00
  • Sunday 07h00 - 17h00