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Old Town Italy Pavilion

Coffee Shop Contemporary Fine Dining Italian Pizza Vegan Friendly Vegetarian Friendly Deli Burgers
RR

Attributes

  • Child Friendly
  • Romantic
  • Outdoor Seating
  • Great Views
  • Live Sport
  • Wheelchair Friendly
  • WiFi
  • Fireplace
  • Picnics
  • Pet Friendly

Reviews (22)

3.1 out of 5.0
Based on the past 12 months
Food 3.1
Value 2.8
Service 3.4
Ambience 3.2
  • Lerissa N. Dined: 3 days ago
    4.8
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 4.0

    Reviewed on: Mon 20 Jan 25 (Guest left no comment)

    Old Town Italy Pavilion responded on Mon 20 Jan 25:
    Good day Lerissa, hope you are keeping well. We are thrilled that you have chosen our restaurant and had a good dining experience. Thank you kindly for taking the time to give us an awesome rating , it is highly appreciated. May you have a good week, and we look forward to having you join us again real soon – take care Warm Regards

  • Levania M. Dined: 2 weeks ago
    4.8
    Food 5.0
    Value 4.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Fri 03 Jan 25 (Guest left no comment)

    Old Town Italy Pavilion responded on Fri 03 Jan 25:
    Good day Levania, hope you are keeping well. We are thrilled that you have chosen our restaurant and had a good dining experience. Thank you kindly for taking the time to give us an awesome rating, it is highly appreciated. May you have a good week, and we look forward to having you join us again real soon – take care Warm Regards

  • Claudia K. Dined: 4 weeks ago
    2.3
    Food 1.0
    Value 1.0
    Service 5.0
    Ambience 2.0

    Reviewed on: Thu 26 Dec 24 (Guest left no comment)

    Old Town Italy Pavilion responded on Fri 27 Dec 24:
    Good day Claudia, hope you are keeping well. Thank you for taking the time to give us a rating and feedback of your visit to our establishment, it is highly appreciated. We apologies for the disappointing experience. We have escalated the matter to the relevant GM, and they will be in contact with you as soon as possible. May you have a good week, and we look forward to having you join us again real soon – take care Warm Regards

  • Camy B. Dined: 1 month ago
    5
    Food 5.0
    Value 5.0
    Service 5.0
    Ambience 5.0

    Reviewed on: Wed 18 Dec 24
    We had an exceptional experience 10/10

    Old Town Italy Pavilion responded on Wed 18 Dec 24:
    Good day Camp Balram, hope you are keeping well. We are thrilled that you have chosen our restaurant and had a good dining experience. Thank you kindly for taking the time to give us an awesome rating and for your valuable feedback, it is highly appreciated. May you have a good week, and we look forward to having you join us again real soon – take care Warm Regards

  • Kenny Dined: 1 month ago
    2
    Food 2.0
    Value 2.0
    Service 2.0
    Ambience 2.0

    Reviewed on: Sun 15 Dec 24
    Not very flavorful, found hair on dessert which was watery, even after complaining, we were still charged for it, staff forgot to bring spoons and straws, took a while to get them, work still to be done

    Old Town Italy Pavilion responded on Tue 17 Dec 24:
    Good day Kenny, hope you are keeping well. Thank you for taking the time to give us a rating and feedback of your visit to our establishment, it is highly appreciated. We apologies for the disappointing experience. We have escalated the matter to the relevant GM, and they will be in contact with you as soon as possible. May you have a good week, and we look forward to having you join us again real soon – take care Warm Regards

    1
  • Shamila N. Dined: 1 month ago
    4.3
    Food 5.0
    Value 4.0
    Service 5.0
    Ambience 3.0

    Reviewed on: Fri 13 Dec 24
    Excellent service. Excellent food - if you are a pizza and pasta family, look no further. A lovely vibe but a bit noisy on our visit - no fault of the restaurant, just noisy patrons. Well worth a visit. We will be back.

    Old Town Italy Pavilion responded on Fri 13 Dec 24:
    Good day Shamila, hope you are keeping well. We are thrilled that you have chosen our restaurant and had a good dining experience. Thank you kindly for taking the time to give us an awesome rating and for your valuable feedback, it is highly appreciated. May you have a good week, and we look forward to having you join us again real soon – take care Warm Regards

  • Odette N. Dined: 1 month ago
    1
    Food 1.0
    Value 1.0
    Service 1.0
    Ambience 1.0

    Reviewed on: Thu 12 Dec 24
    It was one of the worst meals I have had in my life. It doesn't come close to the Umhlanga branch, yet the prices are sky high. Mexicante pizza—no cheese, dry and hard. Each slice had 1 square of feta and a splash of mince, but there was no taste. The Tiramisu - the cream was sour and the lady finger biscuit soggy not soaked. We ordered the Affogato and received a panna Cota instead - lol the kitchen didn't know the difference. The affogato that was received - Big bowl of melted ice cream and a quarter shot of an expresso cup of expresso - Clearly the menu and how to make the meals is not understood by the kitchen staff. we tried to order cocktails - The bartender was unsure how to make it. This was a nightmare of an evening that eventually ended in 2 of us having food poisoning the next morning. Training on the menu and quality standards are in dire need.

    Old Town Italy Pavilion responded on Fri 13 Dec 24:
    Good day Odette, hope you are keeping well. Thank you for taking the time to give us a rating and feedback of your visit to our establishment, it is highly appreciated. We apologies for the disappointing experience. We have escalated the matter to the relevant GM. May you have a good week, and we look forward to having you join us again real soon – take care Warm Regards

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Opening Hours

  • Monday 12h00 - 00h00
  • Tuesday 12h00 - 00h00
  • Wednesday 12h00 - 00h00
  • Thursday 12h00 - 00h00
  • Friday 12h00 - 00h00
  • Saturday 12h00 - 00h00
  • Sunday 12h00 - 00h00