Take your restaurant’s service to the next level with daily training and a culture of continuous learning. Restaurant consultant Jenny Handley shares how to develop strengths, improve service, and build a passionate team.
Discover the key to cultivating collaboration and peak performance within your restaurant staff, starting from the top down. Explore four actionable tips for fostering teamwork and achieving service excellence.
Seasoned restaurant consultant Jenny Handley shares the telltale signs of poor service and 3 easy tips to avoid mistakes in your restaurant. Now you can elevate your service from good to great!
Mentors are essential in the gruelling hospitality industry, where many enter without qualifications. Jenny Handley explores the importance of mentors, how to find one, and how to get the most out of the relationship.
Benchmarking is key to your restaurant’s success, but how do you go about it? Restaurant consultant Jenny Handley, who benchmarks SA’s best restaurant, shares her tips and 5-step process.
Retaining customers during the off-season can be challenging but, during winter, there’s an opportunity to tap into the local market and encourage repeat visits. Here are 8 simple ways to get guests through your doors in the quieter months.
Jenny Handley explains how combining purpose and passion plays a key role in the success of a restaurant. Learn how to “find your flow” and create unity in your team.
In a constantly changing restaurant industry, adapting and innovating is key to building a winning brand – and winning awards. Here are 10 expert tips to get you started.
With the ever-changing dining landscape, it’s important to streamline your restaurant business. Use these practical tips and insights for better profitability.
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