Discover the key to cultivating collaboration and peak performance within your restaurant staff, starting from the top down. Explore four actionable tips for fostering teamwork and achieving service excellence.
Beyond profits, these 5 metrics are crucial for gauging restaurant success. From staff fulfilment and social following to reviews, here’s what you should be measuring.
Mentors are essential in the gruelling hospitality industry, where many enter without qualifications. Jenny Handley explores the importance of mentors, how to find one, and how to get the most out of the relationship.
Benchmarking is key to your restaurant’s success, but how do you go about it? Restaurant consultant Jenny Handley, who benchmarks SA’s best restaurant, shares her tips and 5-step process.
Retaining customers during the off-season can be challenging but, during winter, there’s an opportunity to tap into the local market and encourage repeat visits. Here are 8 simple ways to get guests through your doors in the quieter months.
Jenny Handley explains how combining purpose and passion plays a key role in the success of a restaurant. Learn how to “find your flow” and create unity in your team.
Success is never an accident, it needs a plan. Here are some easy ways to prepare a winning game plan and set restaurant goals for success.
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