Beyond profits, these 5 metrics are crucial for gauging restaurant success. From staff fulfilment and social following to reviews, here’s what you should be measuring.
5 key metrics for gauging restaurant success
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Tag: Hospitality industry
8 food and dining trend predictions for 2024
While food and dining trends are hard to anticipate in our fast-paced world, we can be sure that 2024 promises to focus on affordable, healthy and sustainable eating.
Take your service from good to great
Seasoned restaurant consultant Jenny Handley shares the telltale signs of poor service and 3 easy tips to avoid mistakes in your restaurant. Now you can elevate your service from good to great!
Price your menu like a pro: Tips for peak and off-peak season
How do you price your menu for peak and off-peak seasons to maximise profits and attract guests? Learn how to price your dishes, offer seasonal specials, and create a unique dining experience that will keep diners coming back for more.
A day in the life of a chef
What is a typical day like for a chef? Chef Caitlin speaks to local chefs and gets their insights into the culinary industry, from long hours and physical demands to creative satisfaction and camaraderie. These are the challenges and rewards of a career in cheffing.
The power of mentorship in the hospitality industry
Mentors are essential in the gruelling hospitality industry, where many enter without qualifications. Jenny Handley explores the importance of mentors, how to find one, and how to get the most out of the relationship.
Why we all love social dining
Social dining is on the rise, and for good reason: it’s a great way to bond with friends and family, try more dishes, and boost your happiness. Learn more about the science of social dining and why it’s so good for us.
Restaurant benchmarking: Becoming the “best in class”
Benchmarking is key to your restaurant’s success, but how do you go about it? Restaurant consultant Jenny Handley, who benchmarks SA’s best restaurant, shares her tips and 5-step process.
How to fill your restaurant during the off-peak season
Retaining customers during the off-season can be challenging but, during winter, there’s an opportunity to tap into the local market and encourage repeat visits. Here are 8 simple ways to get guests through your doors in the quieter months.
3 takeaways from the latest restaurant openings across South Africa
Many exciting new restaurants have opened across South Africa. While diverse, some discernible trends have emerged, including a boom in restaurant groups, wineries and destination dining, and small plates.
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